Because your project is our project, our teams are with you every step of the way. We provide services to help you every step of the way. We understand that a new project can bring new needs: maintenance, perfect after-sales services… Wherever you are, we offer expert support and assistance throughout your project and beyond.
Upgrading, modernization and retrofitting of installed equipment of all makes
Secure storage of maintenance records (reports, tasks) with free access for the customer
Starter | Full service | Premium + | recommended for our laboratory range | recommended for our production range up to 2×25 | recommended for our production range from 2×25 |
|---|---|---|---|
Preventive maintenance | Once a year | Once a year | Twice a year |
Remote maintenance by our team (call and visual assistance) | Response within 48 hours | Answer within the day | Response within 4 hours |
Dedicated time | 5h included | 10h included | 15h included |
Spare parts | On request and subject to stock | Provided by SFE PROCESS in your workshop | Supplied by SFE PROCESS to your workshop, including critical spare parts |
Curative interventions | Not included | 1 intervention (2 days max, 72 hours after request) | 2 interventions (2 days max, 48 hours after request) |
Having trouble with one of our machines? The SFC Process technical team is at your disposal.
At SFC Process, we provide comprehensive and reliable after-sales service for supercritical CO₂ chromatography machines. Our dedicated team supports our clients with all technical needs, including troubleshooting, diagnostics, maintenance, and full repair services for all models.
We understand the critical role that chromatography plays in your production processes. That’s why we provide long-term support solutions for clients in pharmaceuticals, fine chemicals, flavors, and other industries. Our goal is to minimize downtime and guarantee a stable, high-performance operation through expert maintenance for supercritical CO₂ chromatography machines and timely repair of supercritical CO₂ chromatography machines.
If you’re facing a breakdown or system malfunction, our repair of supercritical CO₂ chromatography machines is fast, efficient, and performed by experienced technicians. We replace faulty parts, requalify systems, and restore full functionality while minimizing downtime.
Our repair of supercritical CO₂ chromatography machines covers both laboratory-scale and industrial units, always in compliance with high quality and safety standards. We also offer emergency interventions and tailored service agreements for sensitive production environments.
Regular maintenance for supercritical CO₂ chromatography machines is essential to prevent wear and ensure consistent results. We offer complete maintenance packages that include pressure checks, valve inspections, software updates, and performance optimization.
Our preventive maintenance services also include predictive diagnostics using advanced monitoring tools to anticipate and avoid costly failures. Choosing SFC Process for the maintenance of supercritical CO₂ chromatography machines guarantees optimal reliability and extended equipment lifespan, all while supporting non-polluting and solvent-free chromatography practices.
Our expert team specializes in troubleshooting supercritical CO₂ chromatography machine issues. Whether it’s a pressure fluctuation, temperature control failure, or data output problem, we identify and resolve the root cause efficiently.
We offer both remote and on-site services for troubleshooting supercritical CO₂ chromatography machine issues, ensuring your system returns to full operation with minimal disruption. Our team is trained to handle a wide range of systems and configurations, using manufacturer-grade tools and documentation.
The after-sales service for supercritical CO₂ chromatography machines offered by SFC Process includes documentation, training, remote assistance, and continued technical support. Whether you need repair, maintenance, or troubleshooting, we are your trusted partner.
Our services are designed to evolve with your equipment and production needs. With a commitment to innovation and reliability, SFC Process helps you maintain efficiency while ensuring regulatory compliance and operational continuity.
To learn more about our chromatography technology and equipment, visit our chromatography page.
➡️ Discover our full machine range: SFC 30, SFC 50, SFC 100.
Go ahead, grab your pens and write your letter to Santa—your ready-to-use supercritical CO₂ equipment could be waiting under the tree this year!
This year, we’re putting on our red hats to offer you an exclusive deal: 6 supercritical CO₂ systems in stock and ready for you!
Want to complete your projects on time, reduce toxic solvent use, or explore new processes? Get ahead for 2026 with our solutions—no compromise on quality or profitability!
🎁 Our “holiday special” catalog (100% serious):